Office : Golden Plaza Blok D - 16 Jl. R.S. Fatmawati No. 15 Jakarta Selatan 12420 Indonesia
+62 (21) 766-1238 (Hunting)
Working hours : 08:30 AM - 17:30 PM (Monday - Friday)


Mitra Servisindo Utama

Mitra Servisindo Utama (MSU), established in December 1997. MSU today, is intensively focusing on 3 core strategies that together will permit us to fulfill our primary objective : to be a leading player in the field of Information Technology in Indonesia.

Strategic thinking and a focused approach based on:

  • Only providing products of the highest quality.
  • High productivity on the marketing & selling end.
  • Service levels that provide a competitive advantage.

Our Strategy Business

Mitra Servisindo Utama's the strategy revolves around these three cores:

  • We are committed to providing unmatched service to customers and reducing the costs of applying and maintaning information and communications systems at all levels

  • We are committed to encourage innovation in an array of technologies.

  • We are committed to becoming a leading national player in our field of expetise.

Mitra Servisindo Utama (MSU), today is company that market a process, not just products and services. Far more than any others company, we have the skill and the will to become a true partner with our customers. We are uniquely capable of helping customers achieve a shared goal of cost effective, high quality information processing.

Cost effective because we identify not only current needs, but assist in looking ahead towards future needs in line with growth. Unlike others, we care about our partnerts needs and have their best interest in mind. High quality because we carry high standards and will not compromise our quality, we feel called upon to inform our customers that price is a one time issue, but costs will carry into the future and can weigh heavily on their operation and budget.

Our Vission

Becoming a high-quality Information Technology Infrastructure provider company for Security Network Systems and competitive communication by providing the best services and solutions and value-added and in accordance with the needs & guaranteeing Customer satisfaction.

Our Mission

Mitra Servisindo Utama (MSU) is in the business of providing unique & high quality product to satisfy it's customers need in the fiels of Information Technology, from the most basic requirements for electronic data processing to the cutting edge of Information Technology.

MSU continously strives to match its customers need with the most suitable and durable product and / or servisces that will not only satisfy but also delight its customers and this ensures stable and continuing custom. This commitment to provide unmatched and customize service will provides the competitive edge that will propel us to realize our goals.



Allot Communication | Clavister | ECI & Ribbon | IskraTEL

Kaltura | Teltonika | Tripleplay & Onelan

Allot SG for Service Providers

Allot SSG for Enterprise

Next Generation Firewall

NetWall | NetShield | NetEye

Optical Transport Network

Apollo | Neptune | Mercury

Gigabit Passive Optical Network

Optical Line Terminal (OLT)

Video for Business

Video for Educations

Router | Modem | Switches

Gateway | Accessories

Video IPTV (IP Television)

Enterprise Video Platform